What Is Attrition In Call Centers?
Call center attrition is a critical metric that measures the turnover or churn of staff within a call center. This indicates the rate at which employees leave the call center over a specific period, which leads to a need to fill those vacancies. Sound familiar? Right? This is because your […]
Does Cold Calling Really Work?
Cold calling is a vital element of a company’s sales strategy. However, its success rate is just 1-3%. Such a statistic can be discouraging. However, the long and short of it is that many firms continue to use cold calling. The methodology has been modified in this day and age. […]
Is Cold Calling Effective In Real Estate?
Cold calling is one of the effective prospecting methods in real estate for generating leads. Most realtor industries use this traditional marketing strategy for real estate to contact prospective customers who haven’t previously interacted with them. Cold calling is a powerful way to communicate with decision-makers directly through phone calls […]
Difference Between Warm Calling Vs Cold Calling
Cold calling and warm calling are two telemarketing approaches used to reach out to potential customers via phone to make a sale. The main difference between warm calling and cold calling is the level of prior engagement with potential customers. These telemarketing outreach strategies help to boost your sales and […]