Blog

Businesses handle piles of invoices, contracts and forms. Manually reading and typing requires lots of time, which wastes hours and causes significant errors. Intelligent Document Processing (IDP) reads, understands and organizes document data into a structured format. You can convert scanned documents into usable data in minutes without spending full […]

Key Takeaways Staff augmentation is a process of hiring external professionals to work with the in-house team of a business, usually for a short term or project. BPO means delegating specific activities to a third-party service to reduce labor costs, increase operational efficiency, or for some other purpose. In staff […]

Key Takeaways Business Process Reengineering means rebuilding a core business process from scratch instead of patching it. You identify, analyze, redesign, implement and measure a process to reengineer it successfully. Hammer and Champy’s 7 principles mainly focus on outcomes, information flow and frontline decision-making. BPR redesigns ongoing operations by lowering […]

Key Takeaways Multi-vendor BPO means delegating business functions to two or more third-party services. Single-vendor BPO means using a single outsourcing service to handle different business activities. A multi-vendor model can give a business access to specialized, competitive pricing and risk diversification opportunities but managing several outsourcing partners can be […]