Author Archives

When you outsource work, you expect the work to be done perfectly.  Lean Six Sigma helps to fix the problems and work done perfectly. In the BPO industry, Lean Six Sigma is simply a practical toolkit to make sure your work is fast and error-free. Lean Six Sigma gives you […]

Businesses handle piles of invoices, contracts and forms. Manually reading and typing requires lots of time, which wastes hours and causes significant errors. Intelligent Document Processing (IDP) reads, understands and organizes document data into a structured format. You can convert scanned documents into usable data in minutes without spending full […]

Key Takeaways Staff augmentation is a process of hiring external professionals to work with the in-house team of a business, usually for a short term or project. BPO means delegating specific activities to a third-party service to reduce labor costs, increase operational efficiency, or for some other purpose. In staff […]

Key Takeaways Business Process Reengineering means rebuilding a core business process from scratch instead of patching it. You identify, analyze, redesign, implement and measure a process to reengineer it successfully. Hammer and Champy’s 7 principles mainly focus on outcomes, information flow and frontline decision-making. BPR redesigns ongoing operations by lowering […]